Shipping
We are currently only shipping within Canada. Please not that items that are not in stock can have a 3 to 8 week lead time.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Delivery delays can occasionally occur. |
Shipment to P.O. boxes or APO/FPO addresses
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Dolce Lighting does not ship to P.O. boxes or APO/FPO addresses. |
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
Dolce Lighting Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
If your merchandise arrives damaged, please email info@dolcelighting.ca and we will assist you as quickly as possible.
Bulbs
LED Bulbs not included. Some halogen or incandescent bulbs may be included.
